About: Equip Health, a provider of virtual evidence-based care for eating disorder treatments (designed to be delivered and implemented at home), is undergoing course updates and reconstructions for both Non-Providers and Providers of Medical Therapy for Telehealth clientele. This includes production of storyboard edits, graphics, standard operating procedures for commonly and infrequently used applications, reference materials, and eLearning content and courseware for their LMS, project management software, and website.

Target Audience: Medical Providers and Non-Providers contracted by Equip Health, as well as technical operations personnel, HR onboarding staff, the discrete clientele of Equip Health.

Importance: In less than 6 months, 30 courses are to be redesigned/updated to adhere to new brand guidelines and application usage. The following materials (SOP, Glossary, infographic) demonstrate visual and technical elements implemented in these changes based on source materials, SME interviews, and application testing. These elements will be used/viewed by thousands of contractors within this client’s domain to better assist in the care and recovery of the patients and families afflicted with eating disorders.

Authoring Tools (for total project scope): Constructed using Adobe Creative Suite, Canva Pro, Camtasia, Articulate Rise, and Microsoft Word. Jira, Microsoft Teams, Slack, and reMarkable were used for tracked editing and iterative design.

See the Dextr application SOP PDF here, the terms Glossary/Reference here, and the updated stats infographic here.