Technical Writing
Simplified technical documentation that helps explain complex processes for products end-users, customers, and internal workforce, from user manuals and SOPs to Press Releases and White Papers.
Instructional Design
The current methods, models, and research used in solution mapping, as well as design documents for eLearning, graphic design, virtual instructor-led training (VILT), and microlearning,
eLearning
Online, interactive and intuitive courseware with simple navigation, modern scenarios, and targeted learning goals that drive behavioral change and facilitate streamlined performance.
Microlearning
Digestible, bite-size learning experiences custom made for each performance solution and procedural concept. Desired information and quick calls-to-action promote engagement and accessible learning.
Virtual Instructor-Led Training (VILT)
Blended and facilitated instruction that marry the participation and practice of live workshops to the convenience and equality of online learning. Instructor-led training (ILT) leverages the benefits of just-in-time sessions with progressively driven learning goals.
Graphic Design
Useful, meaningful, and functional visuals created using various means of technology to assist in supporting company voice, theme, marketing campaigns, merchandise sales, and print/web design.